Terms and Conditions

TERMS AND CONDITIONS

General Terms and conditions

The terms and conditions contained in this tour participation agreement govern the relationship between you, the passenger, and us Finot Tour Ethiopia by booking a trip; you agree to be bound by the terms of this tour participation agreement.

Reservations and payments

Reservation: an initial deposit of 30% of tour cost is required to secure your reservation.

Final Payment: A deposit of rest of the payment as per your selected tour is required 21 days prior to commencement of tour or as per agreed at the time of confirmation of the tour.

Making Final Payments

Final payments are due 21 days prior to trip, depending upon the program. See the deposit, Final payment, and Cancellation Fees schedule included in this tour participation agreement for payment dates for specific programs Reservations may be put on a waitlist or cancelled by Finot Tour Ethiopia if payment is not received by the final payment due date. Should this occur, cancellation chares will apply All prices are stated in used or Euro, per person.

Cancellations and Refunds

Finot Tour Ethiopia most people, who cancel their reservation do so out of necessity. Nevertheless, cancellations are costly to administer and involve dedicated staff time and communications costs. Therefore, all cancellations made before 30 days after booking are subject to 10% deduction of total tour cost. Cancellation made between 29-22 days after booking are subject to a non-refundable of 25% cancellation made between 21-16 days after booking are subject to a non-refundable of 60% deduction of total tour cost. And cancellation made 15 days before commencement of tour after booking are subject to a non-refundable of tour cost. Cancellations are based on per person bases. Please note, however, that reservations made after the final payment date are immediately subject to cancellation charges.  

  1. Before 30+ days ------------ 10% of Total Tour Cost
  2. Before 29-22 days ---------- 25% of Total Tour Cost
  3. Before 21-16 days ---------- 60% of Total Tour Cost
  4. Before 15-0 days ------------ 100% Total Tour Cost

Making Changes

Finot Tour Ethiopia understands if you need to change your plan most programs allow travel deviations that affect destination, departure date, program extensions, and the like. Note that tour plan can be changed; provided that requests are made in writing 21 days prior to the commencement of tour. Deviations are subject to a 50.00 USD per- person non-refundable processing fees and all cancellation charges of, flight tickets and hotels shall also be included in Deviation Charges. No deviations can be made or processed within 21 days of Commencement of tour.

Protect your Investment

You can feel confident that with the Finot Tour Ethiopia Tour programs, the full value of your investment is protected. Now that’s peace of mind! Representative of Finot Tour Ethiopia shall be liable.

Without limiting the foregoing, Finot Tour Ethiopia is not responsible for any losses or expenses due to delays or changes in schedules, overbooking or downgrading of accommodations, mechanism to arrive or depart on time. Finot Tour Ethiopia is not responsible for acts of god or force major events, sanitation problems, lack of medical care, sickness, weather conditions, strikes and other labour activities, acts of terrorism, acts of war (declared or undeclared), quarantines, embargoes, blockades, criminal activities or any other act or event beyond the direct control of Finot Tour Ethiopia.

Finot Tour Ethiopia assumes no financial responsibility for any cancellation or delays resulting from invalid passports, visa, or other travel document requirements, or for ticket or other travel documents that do not reflect your name exactly as it appears on your passport. Finot Tour Ethiopia reserves the right to change the itinerary of the tour without prior notice. If the tour is cancelled by Finot Tour Ethiopia for any reason, Finot Tour Ethiopia shall have no liability beyond the prompt refund of all tour participants’ payments received by it.

Cancellation – delegation – amendment

  1. In case cancellation of booking 7-10 day prior to departure of 1-2 night stay weekend tours and 10-14 day prior to departure of tours have more than 2 overnight stay 25% of amount is charged to client as cancelling price if cancellation is made before the date described above amount is refunded. If cancellation is later, no money is refunded. If a participant who buys Travel Assistance Program policy effect payment to travel agency, in case he/she cancels the tour because of death, serious accident and sickness as specified in policy occurred before the date tour starts and vehicle doesn’t depart, the paid amount will be compensated by insurance Agency within the fame work of general and special conditions Africa Amazing Travel agency is not liable to participants by no means.
  2. Our agency is not liable to for money or valuable loss occurs during tours.
  3. Throughout the tour, in case of injury, death and lost happened on all kind of air-land sea vehicles transporting agency’s insurance is valid.
  4. Because of any political disturbance, strike, natural disaster, technical acts, adverse weather conditions, cancellations made by transporting agencies occurred before or throughout the tour our agency cannot be held responsible. Thus, our agency has right to rearrange or change the price or vehicle as described in the program.
  5. Clients can hade over their rights to someone else till 3 days prior the date tour starts. Assignee is responsible of expenses by reason of balance with assignor.
  6. In case a client does not inform the travel agency in writing that he/she will attend the tour which he/she messed, travel agency can cancel all reservations made for him/her after 24 hours the date tour start and no refund is applied.
  7. If the group number is not enough to make a tour or it is considered necessary, travel agency can partly or completely cancel the tour with informing participates at least 5 days before the date tour start. In such a case amount is paid back.
  8. Throughout the tour, guide can change the program according to road and weather conditions as occasion may require.
  9. Participants are responsible for their luggages and all belongings carried in luggages.
  10. In case travel agency does not obey the agreement partly or completely, Credit Card is applied at the time of calculating of compensation payment
Responsibility and Liability
  1. Finot Tour Ethiopia and its agents act as agents of the client related to hotel Accommodation, sightseeing, tours and transports whether by aircraft, coach, boat, etc and shall not be liable for loss or damage caused by delays, sicknesses, injury or death, except when the passenger is being carried in Finot Tour Ethiopia vehicle.
  2. Finot Tour Ethiopia reserves the right to employ subcontractors to carry out all or part of the services agreed to be given and in the event of exercise of such right, the term given above on number 1 related to Finot Tour Ethiopia liability shall apply.
  3. Finot Tour Ethiopia will use its best efforts to assist as an agent to its clients in dealing with third parties such as hotels, airlines and other transport companies and travel agents. However, it cannot be held responsible for any loss or damage of baggage, photographic equipments, electronic equipments or other personal belongings caused by the third party.

Reach US

Thank you for taking the time to get to know us better. We invite you to offer any comments or suggestions on how we can better serve you by using the form below. We will be glad to answer all of your questions.

Addis Ababa, Ethiopia

 +251-946-616262

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